BookNow
A new way to help users view, tour, book and reserve any venue of their choice. Planning any event is hard enough, with BookNow users can easily search for specific restaurants or use our search engine filters to find their perfect location.
With access to menus, packages and pricing users are provided all that they need to book now!
Project Details
Title: BookNow
Role: Solo UX Designer
Timeline: February 2026 - March 2026
Platform: Responsive Website
Tools: Figma, Google Drive
Methods: User Interviews, Competitive Analysis, Wireframes, Prototyping, Usability Feedback
Meet Our Users
Lyn Caruso
Needs From Product
Easy contact option
Step-by-step booking flow
Needs From Product
Upfront cost estimate
Fast booking or hold request option
Mobile-friendly booking flow
Marcus Hill
Needs From Product
Transparent pricing packages
Real room photos + layout examples
Instant tour scheduling or booking
Taylor Russo
Pain Points
Unclear final pricing online.
Fear of booking something wrong.
Unsure if space will actually fit their group.
Waiting days for call-backs.
Social media or websites with small text and busy screens.
Inconsistent information between websites and staff.
Too many venue options to compare quickly.
Wasting time touring spaces that are too small or wrong style.
Defining the Problem
People planning small-to-mid sized events struggle to quickly find restaurant party rooms that match their guest count, budget, and style. Restaurant managers spend significant time answering questions and giving tours to leads that aren’t a fit. This product helps hosts discover and book the right space efficiently while helping restaurants manage inquiries and fill their party rooms frequently.
Paper Wireframes
These paper wireframes are of the mobile search results page. Organizing such an overwhelming amount of information to help users follow the core flow was essential for this page. I needed to provide clear and accessible results, and I found that using ascending cards for each venue would bring value to the mobile design. This allows users to quickly scroll through options without clicking any further.
Additionally, I was able to implement this same design on the desktop version. By maintaining the same style cards with identical information helps users gain confidence when using BookNow across multiple devices.
Digital Wireframes
I wanted to maintain the same simplistic search result page, featuring core information without further tapping.
Venue pages feature photos of the room, contact information, and an ability to book either a tour or party without scrolling through the page.
All confirmation pages to clearly show the user when and where their tour is, as well as how to contact the venue directly.
User Testing and Iteration
One of the biggest adjustments on the Lo-Fi prototype, was to make the calendar more accessible for users. By placing it at the top of the search page users are now able to quickly pick their date of choice.
4/6 users felt that when planning a party, the date was the most important part of the process.
Final Designs
Mobile Version
Search Result Page
Venue Page
Tour Confirmed Page
Desktop Version
Homepage
Venue Page
Search Results Page
Tour Confirmation Page
Key Takeaways
Consistency strengthens usability.
First impressions will determine the user’s experience.
Intuitive filters are more effective than numerous options.
Simplifying complex decisions improves user confidence
The Next Steps
Allow users to make and customize accounts in order to quickly find their favorites, recently visited or reviews of venues from other users
Incorporate a way for users to add additional comments or concerns when reserving their date. Accommodations such as bar packages, allergies or special requests are currently limited.